Terms of Service

By creating a LawnVex, operated by Tallyco LLC, account you agree to these terms. Questions: kevinecombiz@gmail.com.

The service

LawnVex, operated by Tallyco LLC, is a software-as-a-service tool for lawn care and landscaping businesses to manage leads, estimates, jobs, invoices, and crews.

SMS / Text Messaging Program

By providing your phone number to a lawn-care business and checking the optional consent box on that business's quote request form, you agree to receive recurring text messages from that business, sent via LawnVex (operated by Tallyco LLC). Message types are limited to your quote request, appointments and service updates, invoice and payment reminders, follow-ups, review requests, and replies to your questions. Consent is optional, is not a condition of purchase, and the quote request can be submitted without it. Promotional text messages require a second, separate optional marketing-consent checkbox. See LawnVex SMS consent documentation for the exact opt-in.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Carriers are not liable for delayed or undelivered messages. Mobile information and SMS consent are never sold or shared with third parties or affiliates for marketing purposes. For support contact the business directly or email support@lawnvex.com.

Subscriptions, cancellation & refunds

Direct web subscriptions to LawnVex are billed through Stripe at the billing interval selected at checkout and renew automatically unless canceled. If you start a trial, billing begins after the trial ends unless you cancel before then, as disclosed at checkout.

You may cancel your direct web subscription through the cancellation controls on the Billing & Plan page. To avoid the next renewal charge, you must complete cancellation before your next renewal. Cancellation stops future renewals; it does not reverse a charge that has already been billed. A canceled paid subscription retains access to its plan through the end of its current paid billing period.

Charges for an already-billed direct web subscription period are non-refundable, including when cancellation was not completed before renewal. We do not provide prorated refunds for unused time when you cancel. This cancellation refund policy does not change any prorated charges or credits that may apply when you switch plans.

Exceptions apply to refunds required by applicable law or expressly granted by LawnVex. Nothing in this section limits any refund rights you may have under applicable law. For questions or a refund request concerning a direct web subscription, contact kevinecombiz@gmail.com.

Subscriptions purchased through the Apple App Store are billed by Apple, not Stripe. Manage or cancel these subscriptions through your Apple subscription settings, not the web cancellation controls described above. Submit App Store subscription refund requests to Apple. Apple's applicable terms, renewal and cancellation requirements, and refund processes govern those purchases, subject to applicable law; the direct web subscription refund policy above does not govern App Store purchases.

Your data

You own the customer, property, job, photo, and invoice data you enter. We act as a processor on your behalf and only use that data to operate the service. You may export or request deletion at any time.

Acceptable use

Don't use LawnVex to send spam, harass customers, store unrelated personal data, or break the law.

Service as-is

The service is provided "as is" without warranties of any kind. We work hard to keep it running and accurate but do not guarantee uninterrupted service.

Limitation of liability

To the maximum extent permitted by law, LawnVex's total liability for any claim is capped at the total fees you paid us in the twelve months preceding the claim.

Governing law

These terms are governed by the laws of the State of Florida, and any dispute will be resolved in the state or federal courts located in Duval County, Florida.

Changes

We may update these terms; significant changes will be announced by email or in-app.